Introduction
At Destiny Helpers Psychiatric Associates (DESHPA), accessible at https://www.deshpa.org/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information from visitors and patients in several ways, including when you:
- Fill out contact or appointment forms
- Subscribe to communications
- Contact us by phone, email, or SMS
- Use our website services
The personal information we may collect includes:
- Full name
- Email address
- Phone number
- Mailing address
- Appointment details
- Health service inquiries
- Any other information voluntarily submitted through forms or communications
We may also collect limited non-personal information, such as:
- IP address
- Browser type
- Device information
- Website usage data
This information helps us improve the website experience.
How We Use Your Information
The information we collect may be used for the following purposes:
- To schedule and manage appointments
- To provide mental health services and respond to inquiries
- To communicate important information regarding services
- To improve our website functionality and user experience
- To send appointment reminders or service-related updates
- To respond to customer service requests
If you consent to receive messages, we may also send SMS notifications related to appointments or services.
SMS Communication & Consent
If you choose to receive SMS communications from us:
- SMS messages may include appointment reminders, service updates, or important notifications.
- Message frequency may vary.
- Standard message and data rates may apply depending on your mobile carrier.
You can opt out of SMS communications at any time by replying STOP to any message.
SMS consent is not shared with third parties or affiliates.
How We Share Personal Information
We respect your privacy and do not sell, trade, or rent personal information.
Your information may only be shared in the following circumstances:
- With trusted service providers who help operate our website or services
- When required by law or legal process
- To protect the rights, safety, or property of our organization or users
All third-party service providers are required to keep your information secure and confidential.
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no internet transmission is completely secure.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance the user experience. Cookies help us understand how visitors use our website so we can improve functionality and services.
You may choose to disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Your Privacy Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where applicable
To make a request, please contact us using the information below.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Destiny Helpers Psychiatric Associates (DESHPA)
700 Tech Center Pkwy Suite 200-90
Newport News, VA 23606
Phone: +1 757-826-0346
Email: info@deshpa.org
Accessibility of Privacy Policy
This Privacy Policy is publicly accessible on our website. A link to this Privacy Policy should be included:
- In the footer of every page of the website
- Near consent language on all web forms
This ensures users can easily review how their information is handled.